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LEADERSHIP CURRICULUM

 Communication Track |Team Building  
Leadership Track | Self Development Track


 

Developing Effective Communication Skills

  • Learn the power of communication
  • Communication roadblocks
  • Body Language and communication - what it really mean – the culture, communication and cues
  • Styles of communication, business, conversational, professional
  • Conquering the art of being misunderstood

Conflict Management

  • The pros and cons of conflict
  • Identifying conflict types
  • Strategies used for conflict resolution
  • Utilize active listening techniques
  • Learn the conflict management process
  • When to use various conflict management styles

The Power of Listening

  • Types of Listening
  • The importance of being a good listener
  • Being a good listener makes you a better communicator
  • Listening and Dialogue - It's all about understanding
  • Techniques for being a better listener
  • Eliminating barriers that assist in poor listening habits

Developing Effective Public Speaking Skills

  • Understand the communication process
  • Know the difference between a speech and a talk
  • Learn where to find material for your presentation
  • Overcome your fear of speaking in public
  • Customize your talk to suit your audience
  • Simple steps to inspire, motivate and captivate your audience
  • Use family members as your image consultant and critic
  • Develop a presentation checklist

Developing Your Communication Skills:

  • Learn How To Ask Questions
  • Overcome the fear of asking questions
  • Learn the many styles of questioning
  • Sound Check: Learn why it's not what you ask, but how you ask that matters
  • Use the right questioning technique to gain information
  • Body Language: How to ask questions without being intimidating or threatening

Negotiating Techniques

  • Learn the basic principles of negotiating
  • Understanding negotiating styles
  • Strategies for achieving win/win solution
  • Setting the tone of the negotiating meeting
  • Understanding power seating
  • Developing the negotiating team

The Coach/Leader

  • Learn what makes a great leader/coach
  • Support: feelings and facts
  • Show personal interest
  • Outline the objectives
  • Respect opinions - while giving guidance
  • Use the three "C's" communication, concern and commitment
  • Strengthen weaknesses and build on strengths

 

     
   

LeaderShipology, Inc.  -  367 Jewett Ave. Suite 100  -  Staten Island, NY 10302
leadershipology@earthlink.net
LeaderShipology, Inc. Copyright 2008